Lowest Rate Guaranteed

Lowest Rate Guaranteed

Do you really think it's worth looking for a better price on another website? Then you haven't heard about our Lowest Online Rate Guaranteed. Meliá guarantees you won't find a lower rate on any other website. If you find a rate that is bookable and is lower than the lowest rate available on any of the Melia websites, within 24 hours of making your booking and after checking it, Sol Meliá will honor the lower rate plus give you a discount of 10% when you check out of the hotel.

To use the guarantee, check the Terms and Conditions and then just fill in our claim form. It’s as easy as this...

You book a room in a Meliá hotel on any Meliá Website for $ 100.00.
Within the next 24 hours, you find a rate of $90.00 which can be booked online on another web site for the same hotel, same night and same room type.
Fill in our claim form.
After checking that the lower rate is available and bookable via the other website, we will refund the difference and give you an extra 10% discount so that you will be charged only $ 81.00 when you check out of the hotel.

Meliá Hotels & Resorts

Gran Meliá Cancún - Convention Center, Beach & Spa Resort